Contact
Email: sodukle@gmail.com
Response time: usually within 2 to 5 business days.
Lumi Cinema Support
Help for cinephiles, not ticket queues.
Need help with Lumi Cinema? For bugs, account questions, feature requests, or feedback, contact us and we will do our best to help.
Topics We Can Help With
- Sign-in or account sync issues
- Watchlist, watched history, and analytics bugs
- Quote card saving or sharing problems
- Feedback and feature requests
Account Deletion
You can delete your account in the app from the Account section. If you need help with deletion or data access, email support and include the email linked to your account.
Frequently Asked Questions
Here are the quickest answers to the questions most people ask first.
Do I need an account to browse Lumi Cinema?
No. Core browsing and discovery features are available without an account. Account sign-in is mainly used for syncing personal library features.
Why does Lumi ask for photo library access?
Photo library access is used only when you choose to save quote cards or other shared visual exports to your device.
How do I report a bug?
Send an email with your device type, app version, and a short description of the problem. Screenshots help a lot when available.